Terms & Conditions

Your use of the Fox Teknology.com web site (the “Site”) and our services, including phone orders, all purchases,  and inquiries, from Fox Teknology is governed by the policies, terms, and conditions set forth below. Please read the following information carefully. By using this site or submitting an order for products or services, you indicate your acceptance of, and agreement to be bound by, the terms and conditions set forth below personally or as an agent for any business entity you represent. The term “Customer” means you or the business entity you are ordering goods or services for.  If you do not agree to these terms and conditions, please do not use this site and please do not submit any orders for products or services. The terms and conditions posted on this website, including the warranty policy, are public information and must be adhered to by anyone doing business with Fox Teknology unless there is a written contract signed by an officer of Fox Teknology.

1. GENERAL TERMS AND CONDITIONS.
i.          Customer agrees that Fox Teknology is not liable for mismatched product pictures or mistakes in product information. Fox Teknology reserves the right to change products and specifications and those listed on the Site may not be current. Customer agrees to verify the specifications of each product with the order. Fox Teknology is only responsible for products named on the invoice.
ii.         Our sales representatives are not authorized to make any representations or promises related to any product or services that exceed these terms and conditions and the warranty.  Any additional provisions to your purchase must be made in writing signed by an officer of Fox Teknology.
iii.        Customer agrees that each item in a multi-item purchase from Fox Teknology shall be treated independently unless stated otherwise in the memo section of their order. That is, defect, replacement, and cancellation of one item does not constitute the voiding of the entire purchase. Each item shall be considered independently for warranty or refund purposes unless the customer has stated otherwise in the invoice memo.
iv.        Customer agrees that shipping costs and expenses will not be refunded once we ship.
v.         It is the Customer’s responsibility to look over their email confirmation and make sure all shipping, billing and item purchased are correct. If you do not get an email confirmation, call us to see if the order went through. Do not submit multiple orders or you will end up paying full restocking and shipping fees.
vi.       Material fee for boxes, transportation, etc. are included in the shipping fee with the exception of shipping insurance and calculated on per shipment basis. Customer shall not be liable for additional shipping charges for purchases Fox Teknology chooses to ship in multiple packages unless they request and agree to shipping upgrades and upgrade fees. Customer is responsible for all loss after products leave Fox Teknology’s place of business and Customer should purchase insurance to cover any loss in transit. Fox Teknology does include shipping insurance with every FedEx and UPS shipment.
viii.      “Customer” agrees that Fox Teknology will not liable for shipper’s shipping delays.

A. MAKING PURCHASES.
If you wish to purchase products offered on the site, you will be asked to supply certain information, including but not limited to credit card or other payment information. You agree that all information you provide to Fox Teknology will be accurate complete and current. You agree to pay all charges incurred by authorized users of your account and credit card or other payment mechanism at the prices in effect when such charges are incurred. You will also be responsible for paying any applicable taxes, and shipping and handling charges relating to your purchases.

B. TRADEMARKS.
All trademarks and registered trademarks displayed on the site are the trademarks of their respective owners, and are not intended to imply any endorsement or affiliation between Fox Teknology and these companies.

C. WHERE WE SHIP.
We ship to any physical address that the shipper/courier can ship to domestically. Due to the number of wrong addresses from customers, we now charge the face value that the shipper/courier charges us to reroute your package if you did not enter the address correctly. This charge is anywhere from $25-$50 and you agree if your address is wrong, Fox Teknology is authorized to charge your credit card for these fees.

D. SHIPPING DELAYS.
Once an order is shipped, it is up to the shipper courier to deliver the products; we will not be able to stop the shipment once it is shipped. If the shipper/courier loses the package, the shipper courier will put a tracer on the package. Tracers take around 3 days for air packages and 7 business days for ground packages. We will not be able to ship out replacement packages until the shipper courier confirms that the package is lost/will not be delivered to its destination and they will reimburse us. Without confirmation from the shipper courier, we will not know for sure if you will get two shipments if we ship out another one. Another delay is if there is no one to sign for the package, every package we ship usually requires a signature, if a package is returned to us because no one was available to sign for it or the address was input incorrectly at the time you enter the order, you will be charged again to ship it out a second time.

E. PRICING AND TYPOGRAPHICAL ERRORS.
Due to the fast pace of the computer industry, all prices are subject to change without notice. We make every effort to list the most accurate, up to the minute information. Despite our efforts, some items on our website may be miss-priced. If a product is listed at an incorrect price due to a typographical, photographical, or technical error or error in pricing from our vendors, Fox Teknology reserves the right to refuse or cancel any orders placed for a product listed at the incorrect price. If your credit card has already been charged for the incorrect price, we will immediately refund your card and cancel your order. You may also repurchase it for the correct price if you wish to. Due to the volatility in pricing for computer products, we do not match competitor’s pricing and we will not offer price protection beyond the 24 hours of purchase. Example: If Intel drops the price of a processor 5 days after your purchase, that is beyond our control and our cost for that same processor when we shipped is also much higher than our current selling price. We will not be able to refund the difference since we had to purchase the processor at a much higher cost to send it to you when you placed your order.

F. ORDER ACCEPTANCE POLICY.
Your receipt of an electronic order confirmation does not signify our acceptance of your order. Fox Teknology reserves the right at any time after receipt of your order to accept or decline your order for any reason.

G. DISCLAIMER AND LIMITATION OF LIABILITY AS TO PRODUCTS SOLD.
YOU AGREE THAT THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO FOX TEKNOLOGY ARISING FROM ANY PRODUCT SOLD BY FOX TEKNOLOGY SHALL BE THE PRICE OF THE PRODUCT ORDERED. IN NO EVENT SHALL FOX TEKNOLOGY, ITS DIRECTORS, OFFICERS, SHAREHOLDERS, EMPLOYEES AND REPRESENTATIVES BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES RELATED TO PRODUCT SOLD.

1. DISCLAIMER AND LIMITATION OF LIABILITY AS TO THE FOXTEKNOLOGY.COM WEBSITE. THE FOXTEKNOLOGY.COM WEB SITE AND THE MATERIALS THEREIN ARE PROVIDED “AS IS” FOX TEKNOLOGY MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE FOXTEKNOLOGY.COM SITE, THEIR OPERATION, CONTENTS, INFORMATION, OR MATERIALS ON THE SITE. FOX TEKNOLOGY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE SITE OR THEIR — USE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE THAT FOX TEKNOLOGY, ITS DIRECTORS, OFFICERS, EMPLOYEES OR OTHER REPRESENTATIVES SHALL NOT BE LIABLE FOR DAMAGES ARISING FROM THE OPERATION, CONTENT OR — USE OF THE FOX TEKNOLOGY SITE. YOU AGREE THAT THIS LIMITATION OF LIABILITY IS COMPREHENSIVE AND APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.

H. TITLE TRANSFER.
FOX TEKNOLOGY retains title to parts and complete systems purchased until the said purchaser pays for items in full at which time the title passes to purchaser.

I. GOVERNING LAW.
You agree that any legal action brought against Fox Teknology shall be governed by the laws of the State of Arizona without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any arbitration arising from your use of or orders and purchased made on the Fox Teknology sites or from Fox Teknology shall be in Maricopa County, Arizona. All actions between the parties related to purchases and sales from Fox Teknology shall be resolved by binding AAA arbitration in Maricopa County, Arizona.

J. RETURNS.
Refunds are only issued for the sale amount at current selling market value of the component(s) inside the computer, and does not include freight charges. Additionally, a 20% restocking fee is applied to computer system unless: 1. Your purchase is returned back to Fox Teknology within 15 days of original delivery, 2. There are defective hardware component(s) inside the computer such as a memory stick causing stability/performance issues, and 3. Fox Teknology or a third-party computer company contracted by Fox Teknology has verified that the stability/performance issues are in direct result of the hardware inside the computer and NOT the software such as the operating system, drivers, or software. Fox Teknology cannot offer a full refund for the purchase price of the product(s) unless there were issues such as defective hardware component(s) inside the computer such as a memory stick causing stability/performance issues. The returned merchandise must include its original packaging, manuals, and all accessories. All sales on software items are final. Opened accessories such as the monitor and speakers will not be refunded. Fox Teknology will not refund shipping costs and will not pay shipping for returning packages. ORIGINAL SALES RECEIPT REQUIRED FOR ALL RETURNS. THE 15 DAY MONEY BACK GUARANTEE IS ONLY HONORED IF THE COMPUTER SYSTEM IS RETURNED TO FOX TEKNOLOGY WITHIN 30 DAYS FROM DATE OF ORIGINAL DELIVERY AND THE COMPUTER MUST HAVE DEFECTIVE HARDWARE. CUSTOMER IS RESPONSIBLE FOR ALL SHIPPING FEES FOR RETURNS. THE REFUND VALUE WILL BE THE FULL PURCHASE PRICE OF A NEW FOX TEKNOLOGY COMPUTER AT CURRENT MARKET VALUE. Before making any return, back up all software and data and remove any personal information, confidential information or private content which you do not want viewed or used by any third party. Fox Teknology is not liable for lost data or misuse of data on computers that are returned for any reason.

K. WARRANTY SERVICE.
Fox Teknology will cover shipping costs back and forth and replace the part(s) within the first 30 days of receiving your computer system. After 30 days you will be held liable for shipping costs back and forth, and Fox Teknology will honor warranty service and replacement only, not for shipping. Fox Teknology may also use similar products or similar to new products for all repairs to computer systems order if the product first indicated is out of stock. For example: If a certain hard drive, such as a Western Digital 640GB hard drive is out of stock, Fox Teknology replaces it with a equivalent 640GB hard drive. Fox Teknology either uses an equal or better product at no cost to the customer. If you request for Fox Teknology to use a specific product for your order and would not like to substitute it with alternatives, please indicate it with an email to returns@foxteknology.com and on the return package.

L. REF– USED SHIPMENTS.
Any product that Fox Teknology ships out to Customer comes back to Fox Teknology as refused delivery, Customer will subject to fees. A restock fee of 20% will be applied to computer system. Also, shipping fees sending the package to the Customer and receiving the package back from the Customer will not be refunded.

M. TRADEMARKS, SERVICE MARKS, PRODUCT AND COMPANY NAMES.
All page headers and custom graphics are service marks of Fox Teknology LLC. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.