Warranty

 
 
  1. Any original, new purchased part of the hardware system, excluding software, documentation and similar items are covered during the warranty period.
  2. You will never be charged for labor for the life of your system, so long as all original parts are present, and no changes have been made to the hardware.
  3. If a problem occurs within the first 30 days of purchase, we cover all shipping costs incurred in the correction of the problem.
  4. If the parts of your Fox Teknology computer experience a problem outside our warranty period, but still falls under the Manufacturer’s warranty period, we will help facilitate the replacement of the parts in question with the manufacturer.
  5. Fox Teknology offers a 15 day money back guarantee on all systems. You can return a system if not completely satisfied within 15 days of receiving it, as verified by the signature specified by the tracking number. All systems returned are subject to a 20% restocking fee regardless of the circumstances, unless otherwise specified by Fox Teknology. All returned products must be accompanied by its original packaging, accessories and manuals. You must contact Fox Teknology (returns@foxteknology.com) to obtain an RMA # PRIOR TO ANY RETURNS. Once an order is placed, it cannot be cancelled, even if it has not yet shipped. Orders in production that are cancelled will be subject to the 20% re-stocking fee.
  6. Defective merchandise will be replaced with a like item, upon return of the defective item. Fox Teknology is not responsible for any damages caused by: internal or external equipment, shorted connections or components not installed by Fox Teknology, shipping, user modifications or loss of data inadvertently caused by products under normal use or abnormal use, misuse, or electrical surges. Fox Teknology will not replace, repair or refund any purchase if an item’s serial number does not match the one originally sold.
  7. Custom painted cases cannot be returned.
  8. Warranty only applies to systems sold directly from Fox Teknology.
  9. Fox Teknology may revise these terms at any time by updating this posting. You should visit this page to review the current terms, because they are binding, and any use of this site constitutes acceptance of the terms contained herein. Certain provisions of these terms may be superseded by expressly designated legal notices or terms located on particular pages at this site.