“Please State The Nature Of The Teknical Emergency”
Fox Teknology stands behind all of its products. If we feel that a system is below standard for any reason, we will not build or sell it. Therefore, if you are in need of any assistance with anything regarding your new Fox Teknology computer, we are here for you. We have been hand-building rigs since 2002, with the roots of the company started in technical support.
Just One Click Away
If you need help, Email us 24/7, 365 days per year for an immediate response. We will try to resolve your issue digitally, in order to make the correction as simple as possible. We have found that most problems are easily corrected via simple and easy to read email instructions.
Best Qualified Technicians
No one is better qualified to fix a Fox Teknology computer than the teknician that built it. We have the most intricate knowledge of your machine from the bolts to wires. When you email the Tek Support Department, your email is then immediately directed to the teknician that hand assembled and tested your PC.
Once you buy a system, you’re covered. We will help solve all your problems for the lifetime of your system. We also cover lifetime labor of all parts shipped with your purchase. See our Warranty page link below for more information.
Standards at Fox Tek
We believe in the highest standards for the company that provide superior support for all our customers.
- None of our support staff work on commission.
- We build and support all systems right here in the USA.
- We will not sell a build that does not suit your needs, nor will we sell an underpowered build without first consulting with you.
- We do not pressure customers into sales. Ever.
- You never pay for support or labor for the lifetime ownership of your system.
- If you need a part replaced that is no longer in existence, we will replace it with something comparable in performance of the original part.
For all administrative questions, feedback on our website and other general questions.
For questions on warranty issues.
For questions on returns.
For all support questions, our highly-trained Support Team has got you covered.
For special orders and any questions about our teknology and rigs, our specialized build teknicians will be happy to assist and ensure your gaming at the highest level.